Rizza

Customer Service Representative |/Social Media Management|Ap

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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Associates degree

Last Active

March 6th, 2025 (5 days ago)

Member Since

June 4th, 2023

Profile Description

With over three years of experience in customer service, I've developed a strong foundation in communication, problem-solving, and providing exceptional support. I take pride in helping customers find solutions and ensuring they have a positive experience. In addition to my customer service background, I have pursued training in social media management, where I learned to create engaging content and manage online presence. I have also completed training as a Virtual Assistant, gaining valuable skills in administrative tasks and supporting businesses remotely. Currently, I am expanding my expertise in appointment setting, learning how to efficiently schedule and coordinate with clients. I’m always eager to grow professionally and apply my diverse skill set to contribute to any team I work with.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.