Customer Service Associate

Overview

Looking for full-time work (8 hours/day)

at $3.20/hour ($563.20/month)

Associates degree

Last Active

September 20th, 2024 (today)

Member Since

June 4th, 2023

Profile Description

Having an experienced as a customer service representative are responsible for addressing customer needs and ensuring they have a positive experience. To perform a customer service role, you need to use customer service skills. This skill set includes qualities like active listening, empathy, problem-solving and communication. And also being one of the Health care customer service representatives supply individuals with details about the extent of their health insurance coverage.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 1 - 2 years

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.