I have four years of experience working as a technical and customer service representative, in which contributes to having an excellent communication skills as well as strong creative and analytical skills. I am qualified and professional when it comes to Business Process Outsourcing tasks and
Experience: 1 - 2 years
Been dealing with customer's complain, demand, request, refund etc. Providing excellent customer service by looking in to the best resolution base on customer's needs.
Experience: 2 - 5 years
Checking all information is correct by double checking facts or proof reading. Making sure to give the right and appropriate response to the need and if there are details that needs to be updated then make sure to provide precise data.
Experience: 2 - 5 years
Managing customer's technical problem by doing basic troubleshooting with their ISP, Carriers, Modem, Router.
Experience: 1 - 2 years
Upselling. Educating customer's or possible buyer about the new product. Making sure to highlight the pros not the cons. Providing details that customer would feel the urge of buying it as they become excited about the features it has.
Experience: 6 months - 1 year
Helping customer to find the best and budget friendly accommodation they can have in the city. Asking for their preference, Making sure to ask every detail that they like and don't like to have in the place where they will be staying. Checking the availability of the date if not look for other option. Being there in the middle of their stay just incase they experience any concern and help throughout their trip.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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