Shiela

Virtual assistant

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

High school diploma

Last Active

December 4th, 2024 (yesterday)

Member Since

June 3rd, 2023

Profile Description

I have four years of experience working as a technical and customer service representative, in which contributes to having an excellent communication skills as well as strong creative and analytical skills. I am qualified and professional when it comes to Business Process Outsourcing tasks and Upgrade to see actual infodicated to the team and meticulous. I'm thorough with details and conscientious with the tasks I'm Upgrade to see actual infopable of working efficiently and effectively whilst delivering quality services whereas, through my own peculiar way, that will benefit to the growth and success of my personal and clients business.

Top Skills

Been dealing with customer's complain, demand, request, refund etc. Providing excellent customer service by looking in to the best resolution base on customer's needs.

Experience: 2 - 5 years

Checking all information is correct by double checking facts or proof reading. Making sure to give the right and appropriate response to the need and if there are details that needs to be updated then make sure to provide precise data.

Other Skills

Experience: 2 - 5 years

Managing customer's technical problem by doing basic troubleshooting with their ISP, Carriers, Modem, Router.

Experience: 1 - 2 years

Upselling. Educating customer's or possible buyer about the new product. Making sure to highlight the pros not the cons. Providing details that customer would feel the urge of buying it as they become excited about the features it has.

Experience: 6 months - 1 year

Helping customer to find the best and budget friendly accommodation they can have in the city. Asking for their preference, Making sure to ask every detail that they like and don't like to have in the place where they will be staying. Checking the availability of the date if not look for other option. Being there in the middle of their stay just incase they experience any concern and help throughout their trip.

Basic Information

Age
29
Gender
Female
Website
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Address
Antipolo, Rizal
Tests Taken
IQ
Score:  120
DISC
Dominance: 52
Influence: 10
Steadiness: 24
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
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