Jolie

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

October 4th, 2024 (today)

Member Since

June 1st, 2023

Profile Description

I am an experienced Customer Service Representative with a diverse skill set that includes sales, marketing, data entry, and retention. With a proven track record of delivering exceptional customer service and driving revenue growth, I am dedicated to ensuring customer satisfaction and building lasting Upgrade to see actual info my previous roles, I have successfully handled customer inquiries, resolved issues, and upsold products or services to maximize sales opportunities. I am skilled at actively listening to customers, identifying their needs, and providing tailored solutions. My persuasive communication style and product knowledge have consistently contributed to achieving sales targets and increasing customer loyalty.
Furthermore, I am highly proficient in data entry and possess excellent attention to detail. I am experienced in accurately inputting and organizing customer information, ensuring data integrity and accessibility for analysis and reporting purposes.
Overall, as a Customer Service Representative, I bring a comprehensive skill set to deliver outstanding customer experiences and contribute to business growth. I am eager to leverage my expertise in a new opportunity and make a positive impact on both customers and the organization.
Thank you for reviewing my profile. I appreciate your consideration and interest in my skill set. I want to reassure you that I am committed to continued growth and improvement. If given the opportunity, I am more than willing to go through the necessary training to further enhance my abilities and align them with the unique demands of your firm. I believe in the importance of continuing learning and development in order to stay current with industry trends and offer the best potential results. Thank you again, and I look forward to the opportunity to join your team and contribute to its success.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

My two years of experience working in sales and marketing as a customer service representative have given me a wide range of experience in a number of duties that have sharpened my abilities. One of my duties was data entry, where I made sure that customer information and sales records were accurate and complete. Along with managing incoming and outgoing sales calls and making cold calls, I also successfully engaged both current and new clients to increase sales and forge lasting bonds. In addition, I managed payment collections, guaranteeing prompt and effective processing, and I performed customer surveys to get insightful feedback. I have outstanding problem-solving, communication, and organizational abilities from my varied experience, which make me a strong candidate for any customer service position.

E-Commerce » Order processing

Experience: Less than 6 months

I process orders through marketplaces such as Amazon Seller Central, eBay, Onbuy, The Range, Manomano and B&Q, as well as some manual orders via parcelforce and shipstation. I also use Parcelforce to track shipments.

Office and Administration » Debt Collection

Experience: 1 - 2 years

I established a good capacity to effectively connect with consumers to resolve outstanding accounts in my former position as a Customer Service Representative, where one of my responsibilities was debt collection. I followed up with clients over the phone to work out settlements and payment schedules. In order to ensure a great client experience, I had to handle sensitive financial information, comply with industry rules, and regularly meet collection targets. My negotiation, conflict-resolution, and sympathetic customer service skills have improved as a result of this work.

Other Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

I am skilled in accurate data entry and organization, ensuring data integrity for analysis and reporting purposes.

Basic Information

Age
28
Gender
Female
Website
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Address
Panabo, Davao del Norte
Tests Taken
IQ
Score:  114
DISC
Dominance: 23
Influence: 30
Steadiness: 38
Compliance: 10
English
C1(Advanced)
Uploaded ID
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