Current Employment Status:
Hired Full Time on Oct 28, 2024
Profile Description
Expertise:
Accounts Receivable Management/ Accounts Reconciliation /Debt Collection Management
I am an Experienced Rockstar, driven and results-oriented
Collection /Accounts Receivable Specialist with a proven track record of successfully managing and resolving outstanding debts. Equipped with (17) seventeen years of experience in the collection field and account receivable management, adept at implementing effective collection strategies while maintaining positive customer relationships.
My mission is to effectively manage the receivables process, optimize cash flow, and contribute to the financial health and stability of your organization.
I’d love to help you with your debt collection and accounts receivable management so you can save time, money and energy and focus more on growing your business.
Here’s what I can do :
Accounts Receivable Management
> Monitoring Receivables: Tracking and managing accounts receivable to ensure timely collection of payments.
> Customer Communication: Communicating with customers to resolve billing inquiries, disputes, and payment issues.
> Credit Management: Assessing the creditworthiness of new and existing customers by reviewing credit applications, conducting credit checks, and setting appropriate credit limits.
> Invoicing: Generating and distributing invoices to customers accurately and promptly. This involves ensuring that all necessary information, such as payment terms, due dates, and itemized charges, is included.
> Collections: Initiating collection efforts for past due accounts by sending reminder notices, making collection calls, and escalating collection activities as necessary.
> Reporting and Analysis: Generating reports and analyzing data related to accounts receivable performance, such as aging reports, cash flow forecasts, and key performance indicators (KPIs).
> Process Improvement: Identifying inefficiencies in accounts receivable processes and implementing solutions to streamline workflows, enhance accuracy, and improve overall effectiveness.
Credit and Collection Management
> Contacting Debtors:
reaching out to individuals or businesses with outstanding debts through various channels such as phone calls,
> Negotiating Payment Arrangements: work with debtors to establish feasible payment plans that accommodate their financial circumstances while also ensuring debt recovery for the company.
> Resolving Disputes: investigate and address any disputes or discrepancies regarding the debt, which may involve verifying invoices, clarifying billing errors, or resolving misunderstandings between parties.
> Monitoring Payment Status:
track the status of payments and follow up on overdue accounts to ensure timely resolution.
> Escalating Collection Efforts: In cases where debtors fail to comply with payment arrangements or communication attempts
to escalate collection efforts as necessary. This may involve employing more assertive collection methods or involving legal counsel or collection agencies.
>Documenting Collection Activities:
maintain detailed records of all communication and collection activities, including notes on conversations, payment agreements, and any other relevant information
>Providing Customer Service: While pursuing debt recovery, to maintain professionalism and provide respectful customer service.
Address debtor inquiries and concerns, providing assistance and guidance to facilitate resolution.
> Reporting and Analysis:
generate reports and analyze data related to collection activities, such as delinquency rates, collection success rates, and aging of accounts receivable.
> Continuous Improvement: actively contribute to improving collection processes and strategies by identifying opportunities for optimization, implementing best practices, and sharing insights with tea
Here’s some of the software and tools that I have been using:
> Slacks
> XERO
> Quick books Online
> SAP
> Microsoft Excel
> Microsoft Word
> Microsoft Powerpoint
Experience: 10+ years
: Initiating collection efforts for past due accounts by sending reminder notices, making collection calls, and escalating collection activities as necessary : In cases where debtors fail to comply with payment arrangements or communication attempts to escalate collection efforts as necessary. This may involve employing more assertive collection methods or involving legal counsel or collection agencies.
Experience: 10+ years
Managing multiple accounts, deadlines, and communications requires strong organizational skills to stay on top of tasks and prioritize effectively.
Experience: 10+ years
Understanding fundamental accounting principles and financial concepts is essential for accurately recording transactions, reconciling accounts, and generating financial reports.
Experience: 10+ years
The financial landscape and customer payment behaviors can evolve rapidly. be adaptable and open to learning new processes, technologies, and industry regulations to remain effective in their roles.
Experience: 10+ years
Effective communication is crucial for negotiating with debtors, explaining payment terms, and resolving conflicts diplomatically.
Experience: 10+ years
often use specialized software for managing accounts, tracking payments, and generating reports. Proficiency in these systems is beneficial.
Experience: 10+ years
Being able to manage emotions, both the ownself and those of debtors, is crucial for maintaining professionalism and defusing tense situations during the collection process.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.