I have a background in customer service, quality call auditing. I’ve learned how to multi-task, be keen on details, thinks out of the box and practiced time management. Since I have been under different tasks when I was in customer service and QA department, I can say I can easily adapt to change and put to use new learnings in case I will be trained for a different work background.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
I’ve been a Quality Analyst for 4 years for a telecommunications company. I audit calls and coach agents to make sure they follow processes expected by the client.
Experience: 2 - 5 years
Experience: 2 - 5 years
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