Maria

Customer Service and Admin Support (Virtual Assistant)

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

November 22nd, 2024 (3 days ago)

Member Since

May 31st, 2023

Profile Description

I have been working with Accenture for years. The projects I have worked on are as follows: Cryptocurrency Financial Project and Google Project such as Google Play, Google Store and Google Pixel as a Customer Specialist. I am adaptable in any job with extensive and intensive experience providing first-class Upgrade to see actual infoets job demands and deadlines through diligent work-ethic and dedication to quality. Navigates high-stress situations. Responsible and Innovative problem-solver with approachable attitude and insightful critical thinking abilities to consistently provide first-class results in line with strict targets and deadlines.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

Support customers with troubleshooting their cryptocurrency account, account recovery and educating the customer about their transactions. Responding to email inquiries and taking calls to assist customers. responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Customer Support » Chat Support

Experience: 1 - 2 years

Receiving/taking chat inquiries from customers to help them with basic troubleshooting, order management and sales inquiries. Ensure that customers are fully satisfied with the service provided and are offered value for money to build the client's reputation as a first-choice provider of technology services. Achieve challenging individual, team, and contact center targets.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Other Skills

Marketing » Content Creation » Article Writing

Experience: 6 months - 1 year

Professional Services » Management Services » Bpo Operations Management

Experience: 1 - 2 years

Basic Information

Age
21
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  114
DISC
Dominance: 32
Influence: 10
Steadiness: 36
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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