Monette

Customer Service Associate

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

High school diploma

Last Active

November 4th, 2024 (yesterday)

Member Since

May 31st, 2023

Profile Description

I am a CS-Team Lead with experience in before and after-sales support for an online furniture retailing Upgrade to see actual infon assist with orders whether it's for return, replacement, & refund requests. I can also handle escalation tickets for marketplaces like Amazon, Walmart, eBay, Target, BestBuy, LoblawCA, etc.

Top Skills

Customer Support

Experience: 2 - 5 years

Handling before & after-sales support for multiple marketplaces (i.e., Amazon, Walmart, eBay, BestBuy, Kroger, Target, LoblawCA, Amazon CA & Walmart Canada) with which I am knowledgeable.

Customer Support » Email Support

Experience: 5 - 10 years

Other Skills

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

Worked as a CSR for Moneygram International. - Form Free - Paper Products (cheque) We handle calls and transactions from a customer who wants to send money to their loved ones internationally. Assist and resolve any wire transfer-related concerns.

Office and Administration » Email Management

Experience: 2 - 5 years

Checking emails regularly, sorting and tagging messages to their respective buckets, and can create a template.

Basic Information

Age
31
Gender
Female
Website
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Address
Marikina City, Metro Manila
Tests Taken
DISC
Dominance: 31%
Influence: 28%
Steadiness: 25%
Compliance: 16%
English
C2(Advanced/Mastery)
Uploaded ID
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