In my previous role as a customer service representative with one of the biggest telco account in US, I honed my communication and problem-solving skills, consistently meeting and exceeding customer expectations. I am skilled in managing customer inquiries, resolving issues, and providing excellent service in a timely and professional manner.
I am also experienced in collaborating with cross-functional teams to ensure customer satisfaction and company success. I understand the importance of building strong relationships with customers and the impact it can have on a company's reputation.
Experience: 1 - 2 years
Experience: 1 - 2 years
I worked as a technical support representative for one of the biggest telecommunication companies in the United States responsible for identifying and resolving any issues or concerns raised by customers.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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