Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

October 15th, 2024 (today)

Member Since

March 22nd, 2016

Profile Description

Hi! I’m Jackie, a dedicated Customer Service professional with 15 years of proven experience. My expertise ranges from managing customer inquiries to processing orders, handling refunds, and resolving escalations. With my extensive background, I’m confident in delivering exceptional customer care.
Key Expertise:15 Years of Customer Service Experience: Consistently delivering excellent support across various industries.Order & Refund Management: Efficient in tracking orders, processing refunds, and ensuring customer Upgrade to see actual infocalation Handling: Expert at resolving disputes and maintaining positive customer relations.Workflow Optimization: Skilled at creating and refining workflows for maximum efficiency.Skills:Fluent English communication (written and verbal)Strong problem-solving and conflict resolution abilitiesExperience with tools like Zendesk, Gorgias, and Shopify.
Why Hire Me? I enjoy helping people and solving problems. I have a strong ability to empathize with customers, understanding their needs and frustrations, and I am always focused on providing effective solutions. I’m confident that my communication skills, positive attitude, and dedication to ensuring customer satisfaction align with your team’s values.