Your Ultimate VA: Customer Service Representative Ecommerce

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

August 10th, 2024 (239 days ago)

Member Since

May 27th, 2023

Profile Description

Hey there! Are you in search of a dedicated customer service expert who can take your business's customer satisfaction to new heights? Look no further – I've got you covered! 

Let me tell you why your search stops here with me.

Background: With a solid track record dating back to 2015, I've been honing my skills in the realm of customer Upgrade to see actual infoom my initial role as a Customer Service Representative to taking charge as an Assistant Manager, I've embraced various positions with enthusiasm and finesse.

VARIOUS TOOLS AND PLATFORMS I AM PROFICIENT 
- Shopify
- Hubspot
- Salesforce
- Etsy
- Tiktok Seller Account
- Meta Business Suite
- Canva
- Filmora
- Google workspaces
- Microsoft Offices
- Slacks
- Upgrade to see actual info

REAL ESTATE TOOLS
- Batch dialer
- Reisift
- Reireply
- Mojo
- Twilio
- Smrtphne

KEY STRENGTHS
- Customer Query Resolution
- Order Tracking and Status Updates
- Complaint Handling and Issue Resolution
- Technical Support
- Refunds and Exchanges
- Order Placement and Assistance
- Product Knowledge and Recommendations
- Communication and Follow-up
- Quality Assurance
- Customer Satisfaction and Retention
- Data Entry
- Product Listing
- Graphic Designing

WHAT SETS ME APART 
- Proficient in English (verbal and written)
- Adaptability and growth mindset
- Problem-solving and critical thinking abilities
- Certified Product Trainer – AT&T (2 years)
- Has managerial role experience

WHY HIRE ME? With a passion for exceptional customer experiences and a knack for building meaningful connections, I'm not just another applicant – I'm your partner in propelling your business forward. Let's make your customers' journeys unforgettable
! 

GET IN TOUCH: Ready to make your business shine? Drop me a message, and let's discuss how I can contribute to your success. 

Looking forward to collaborating with you!