Current Employment Status:
Hired Full Time on Aug 19, 2024
* Proactive B2B sales specialist, appointment setter, and customer service expert with a flair for virtual assistance.
*Over a decade (10+ years) of honing skills in communication, rapport-building, and administrative efficiency.
*Expertise in Telemarketing, Sales, and Customer Service, backed by a solid track record.
*Successfully collaborated with a diverse range of B2B and B2C clients, including Fortune 500 companies and high-level executives.
*Skills encompass cold-calling, customer retention, and handling inbound/outbound calls.
*Proficient in driving revenue growth and boosting business outcomes.
*Former Sales Team Leader experienced in coaching and motivating teams.
*Acquainted with social media marketing strategies, offering a comprehensive skill set.
*As a dedicated freelancer, I provide virtual assistance services and keep up with industry trends.
*Passionate about contributing to a company's triumph through expertise in telemarketing, sales, and customer service.
Portfolio:
*Hello, I'm Here to Elevate Your Business!
- Appointment Setting and Cold Calling: As an expert in appointment setting and cold calling, I'm skilled at transforming leads into valuable opportunities. My persuasive communication style ensures that your business gets the visibility and engagement it deserves.
- B2B Sales Specialist: With a proven track record in B2B sales, I understand the intricacies of navigating the business landscape. I don't just hit targets; I exceed them while nurturing meaningful client relationships.
- Customer Service Pro: Customer satisfaction is my priority. I excel in addressing inquiries, resolving issues, and building lasting connections that keep clients coming back for more.
- Virtual Assistance: Organizing tasks, managing schedules, and streamlining operations are second nature to me. I'll provide reliable virtual assistance that keeps your business running smoothly.
- Results-Oriented: I'm not just here for the ride – I'm here to make a measurable impact. I thrive on achieving goals and contributing to your business's success story.
Tools in My Arsenal:
* CRM Systems: I'm proficient in utilizing CRM systems like HubSpot, Salesforce to manage leads and drive effective sales strategies.
* Communication Platforms: From Hubspot, Salesforce, Zendesk, Zoho, and Freshdesk, I'm well-versed in platforms that enhance customer interactions.
*Productivity Tools: Asana, Trello,
Why Choose Me?
* Diverse Skillset: I bring a comprehensive range of skills to the table, making me a one-stop solution for your business needs.
* Passion for Excellence: I'm not satisfied with mediocrity. Excellence is my standard, and I'm committed to delivering nothing less.
* Flexibility: Adapting to your business's unique requirements is my forte. I'm ready to jump into tasks with precision and enthusiasm.
Ready to level up your business's growth and customer engagement? Let's connect and discuss how I can bring value to your team.
Looking forward to partnering with you for success!
Experience: 5 - 10 years
Contacting new leads and nurturing existing customers Follow up with potential customers to sell business services and ensure that CRM software is accurate and updated daily. Meet and exceed sale quotas by generating sales from outbound calls. Work with existing and new business customers selling Internet, Cable, and Mobile services. Use effective sales pitches to qualify prospective clients, present solutions, overcome objections and assist the client thru the sign-up process
Experience: 5 - 10 years
Provided timely and efficient customer service by answering customer inquiries via phone and email. Addressed customer complaints and provided appropriate solutions to ensure customer satisfaction. Processed customer orders and provide product information and recommendations. Maintained customer records and performed data entry using various CRM tools. Collaborated with cross-functional teams to ensure timely delivery of orders and accurate product information.
Experience: 1 - 2 years
Attend to customer questions and complaints Process customer orders in a courteous, efficient, and timely manner Trained 3 interns on customer service and office procedures Organized office transactions from paper invoices to quick books Provide administrative support for the Marketing department
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.