Proficient VA| Appointment Setter | Customer Support Pro

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

October 26th, 2024 (6 days ago)

Member Since

May 22nd, 2023

Profile Description

Hey there!

Are you looking for a highly organized, detail-oriented, and reliable virtual assistant to streamline your operations and help you stay ahead? With more than 3 years of combined experience in appointment setting, customer support, and administrative tasks, I am here to lighten your load and optimize your business processes.

In my previous role at a call center in the Philippines, I held multiple positions—customer service representative, quality assurance analyst (Best QA among Top Performers), and quality assurance supervisor. I also have 1 year of experience working remotely as an appointment setter and customer support representative,  managing SMS, email, calendars, and CRM systems. I coordinated with leads, scheduled appointments, and set up consultation calls for clients. This experience has equipped me with strong communication skills and the ability to efficiently manage client interactions.

I specialize in:

Appointment Setting: Maintaining a well-organized schedule.

CRM Management: Keeping your client data organized.

>Email & Chat Support: Delivering top-notch customer service.

Lead Generation: Growing your client base with targeted strategies.

I am proficient in tools such as CTI, Sabre, Amadeus GDS, Oracle, Microsoft Suite, Google Suite, Zoho CRM, Canva, and ChatGPT, and I am always eager to learn new tools to get the job done well. With a keen eye for detail and the ability to meet deadlines, I work efficiently with minimal supervision.

Whether you need support managing daily tasks, organizing client appointments, or keeping your inbox in check, I’m here to help you focus on what truly matters—growing your business!

Let’s connect and discuss how I can contribute to your success!