Ma
Executive Assistant|Customer Support|Verification Specialist
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
November 12th, 2024 (3 days ago)
Member Since
May 21st, 2023
Profile Description
* Customer Service Professional with four years of extensive experience and proficiency in various communication methods.
* An adept Executive Assistant with an excellent skill set in administrative tasks such as
Top Skills
Customer Support
Experience: 1 - 2 years
Responding to inbound calls, emails, messaging, and live chat inquiries, complaints, and service requests regarding the guest's booking. | Mediating between the property owners (hosts) and guests. | Receiving inbound call inquiries and disputes regarding the customer's checking and savings accounts. | Maintaining the accuracy of customer accounts in the CRM system. | Responding to e-commerce email inquiries, disputes, and refund requests. | Mediating between the customers and online sellers.
Office and Administration » Personal Assistant
Experience: 1 - 2 years
Overseeing the sales agent’s calendar and setting appointments with prospective and eligible clients. | Maintaining accurate records of calls and clients in the CRM system. | Executing various research survey campaigns via outbound calls to consumers in the US. | Ensuring the team delivers quality and accurate survey responses for all campaigns.
Office and Administration » Accuracy Verification
Experience: 6 months - 1 year
Verifying customers' eligibility for free or reduced health insurance, internet service, and auto settlements by asking verification questions. | Transferring the call to a Licensed Agent once the customer passes the verification process.
Other Skills
Office and Administration » Data Entry
Experience: 6 months - 1 year
Verifying applicant’s driver’s license, car registration, and car insurance. | Encoding the applicant’s data into the CRM system. | Maintaining the accuracy of accounts in the client's CRM system.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas City, National Capital Region
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 19
- Influence: 11
- Steadiness: 40
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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