Overview
Looking for full-time work (8 hours/day)
at $6.82/hour ($1,200.00/month)
Bachelors degree
Last Active
January 10th, 2025 (15 days ago)
Member Since
May 18th, 2023
Profile Description
SPECIFIC SKILL SETS:
Patient Scheduling
Dental Insurance Verification
Dental Claims Resolution
Dental Claims Filing
Customer Service
I possess a strong sense of integrity in my work, which is especially crucial in a remote setup where clients may not have direct visibility into our activities. I am proactive, taking initiative and completing tasks without the need for explicit instruction.
I have accumulated extensive experience in the BPO industry, specifically within the dental healthcare sector, where I dedicated 7 years and 6 months of service. Additionally, I held the position of supervisor for over 2 years in a BPO company and further extended my leadership role to an RPO company for 1 year and 5 months.
Present Work:
Dental Scheduling Coordinator
- Inbound calls from patients who want to schedule or reschedule an appointment for treatment or recare.
- Serves as Remote Front Desk/Receptionist for the Dental Clinic.
- Ensures schedules of dentists and hygienists are filled and confirmed days before the scheduled date.
- Scheduling patients for dental emergencies or trauma.
- Eligibility verification of patient's dental insurance before appointment.
Knowledgeable of the following tools:
Dental Office Express, Outlook, Excel, Google Suites, MS Teams
Top Skills
Customer Support » Healthcare
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Office and Administration » Organization
Experience: 2 - 5 years
Other Skills
Office and Administration » Email Handling
Experience: 2 - 5 years
Customer Support » Active Listening
Experience: 5 - 10 years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Pinas City, Metro Manila
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 14%
- Influence: 36%
- Steadiness: 36%
- Compliance: 14%
- Government ID
- Sign Up with Pro Account to View
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