Customer Service Representative, Collections agent, sales agent.

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

March 28th, 2025 (9 days ago)

Member Since

May 17th, 2023

Profile Description

I am an experienced call center agent with 6 years of expertise in handling customer interactions through calls, emails, and chat support. My background spans across the credit card, telecommunications, and fintech industries, where I have consistently delivered exceptional customer service and problem-solving solutions.Key Skills:Proficient in managing high-volume inbound and outbound callsSkilled in responding to customer inquiries via email and chatStrong understanding of credit card services, telecom operations, and fintech solutionsExcellent communication and interpersonal abilitiesAbility to de-escalate situations and resolve customer issues effectivelyProficient in using various customer service software and CRM systemsStrong attention to detail and ability to multitask in fast-paced environmentsProfessional Experience:Call Center AgentManaged customer service for credit card, telecommunications, and fintech companiesAddressed and resolved customer issues efficiently via phone, email, and chatMaintained high customer satisfaction ratings through excellent service deliveryCollaborated with teaUpgrade to see actual infombers to improve support processes and enhance customer experienceFeel free to adjust any details or add more specific achievements and responsibilities to better match your experience.