Carla

Customer Service and Back Office Admin

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 7th, 2024 (253 days ago)

Member Since

May 16th, 2023

Profile Description

I have 17 years of experience with multiple job roles in UK Financial Customer Service & Collections (Voice & Non-Voice Credit Cards and Loans combined), Live chat, Fulfillment, Email Customer Service/Collections, Back Office Admin for Insolvency Agencies/Debt Management Companies, And Basic Tech Support (Submitting Tickets).

I am resourceful and commercially aware. I know that I always have to work to a very high standard to help the business maintain its position as a Market Leader.

Top Skills

Customer Support

Experience: 5 - 10 years

UK Telephone Directory Assistant Loan Fulfillment Advisor Blended Agent for Customer Service and Inbound and Outbound Calls Email Customer Service & Collections Live Chat: Fulfillment/Customer Service/ Basic Tech Support (Submitting Tickets via Zoho Back Office Admin for Insolvency Agencies and Collections (Credit Cards and Loans) Collection Concerns & Zendesk Debt Management Companies

Customer Support » Chat Support

Experience: 2 - 5 years

Other Skills

Office and Administration » Email Handling

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Basic Information

Age
44
Gender
Female
Website
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Address
Quezon City, National Capital Region
Tests Taken
None
Uploaded ID
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