My 8 years of BPO call center experience in collections and customer service have taught me how to read people and gauge what they need from conversations. This allows me to quickly build rapport and trust with potential clients. I spent years honing my conflict resolution skills and phone etiquette. I am very organized and meticulous when organizing customer and client interaction logs. I used to handle 100+ calls daily. Additionally, with my knowledge and experience using e-commerce platforms (e.g., Zendesk, Gorgias, and Shopify), I am confident that I have the skills and qualifications needed to excel in this role.
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
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