Kathlene
Backend Integration and Workflow Automation/GHL/EVA/GVA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
April 3rd, 2025 (4 days ago)
Member Since
May 13th, 2023
Profile Description
I am a highly skilled Virtual Assistant with extensive experience in management, guest communication, and operations optimization. I specialize in several niches turning guest concerns into positive experiences, streamlining processes, and ensuring a seamless short-term rental experience.
Key Skills & Expertise:
Guest Communication & Relations: Proactively handle guest inquiries, resolve issues, and ensure a 5-star experience.
Review Management: Turn negative guest experiences into positive outcomes, addressing concerns to maintain a high? rating.
Operations & Team Coordination: Collaborate with maintenance teams, cleaners, and co-hosts to ensure smooth operations.
Software & Automation Proficiency: Experienced with Airbnb, Guesty, Hospitable, and other short-term rental tools to sync platforms and automate workflows.
Problem-Solving & Crisis Management: Quickly address unexpected issues, ensuring guest satisfaction while protecting business interests.
Process Improvement: Identify inefficiencies and implement better systems to streamline operations and enhance profitability.
Leadership & Team Management: Successfully managed virtual assistant teams handling communication, bookings, and operations.
Top Skills
Real Estate » Short Term Rentals
Experience: Less than 6 months
Customer Support
Experience: Less than 6 months
Worked as a customer service representative and provide solutions once they encounter errors.
Marketing » GoHighLevel
Experience: 2 - 5 years
Other Skills
E-Commerce » Shopify
Experience: Less than 6 months
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Ragay, Camarines Sur
- Tests Taken
- IQ
- Score: 102
- DISC
- Dominance: 33
- Influence: 32
- Steadiness: 17
- Compliance: 19
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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