Cemtia

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 18th, 2024 (7 days ago)

Member Since

May 11th, 2023

Profile Description

I have worked as a College Instructor from November of 2017 until March of 2019. As an Instructor, I have learned to make sure that everything should be done on time and to work under Upgrade to see actual info the need of looking for greener pasture, I resigned and applied as a Call Center Agent in which I am working for 4 years now, to which I am awarded as one of the best customer service support, awarded for delivering complete attendance and for always showing up to work. Here, I learned more to be patient, how to handle stress, multi-tasking, and to provide excellent customer service. I already handled different accounts in BPO industry. I have worked with Telco and Hospitality industry which proves how flexible I am to any work given to me.

Top Skills

Experience: 1 - 2 years

I am a trained Support Ambassador of Airbnb for over a year. I am one of the Support Ambassador of the Resolutions Team dealing with both Host and Guest with their reservations issues such as checking in, Host/Guest Rules Violation, and Review disputes.

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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