Senior Financial Planning Assistant / Client Service Officer

Updating financial advisers with their scheduled meetings and managing/tracking their day to day tasks.

Providing financial advisers with all of the needed admin paper works for the meeting with their clients. Preparing the review meeting papers (Fee forms, Product reports, Annual Advice Agreement). Processing those paper which also includes includes the submission of beneficiary nominations for investments, fee forms, insurance alteration documents, others.

Entering clients or product information in different platforms (XPLAN, EXCEL, and other platforms based on the returned Fact Find)

Providing updated performance on different investment platforms (MyNorth, GESB, Colonial First State, others.)

Processing the implementation of SOA (Statement of Advice) which includes opening new accounts (Super, Pension, or Investment), application for new insurance, processing rollover requests, and investment switches.