Customer Service Representative/Travel/Cruise/Healthcare

Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Bachelors degree

Last Active

March 25th, 2025 (3 days ago)

Member Since

March 9th, 2016

Profile Description

I have experience with various administrative duties. For instance, I've managed scheduling and appointment setting, handled data entry and filing, I've also contributed to creating and updating documentation, to improve team efficiency and customer support. These tasks have allowed me to develop strong organizational skills and attention to detail, which are essential for providing excellent customer service while supporting administrative functions. During my sales experience, I successfully marketed and sold software applications by highlighting their unique features and benefits tailored to each client's needs. Additionally, I effectively promoted cruise packages by emphasizing the luxurious amenities, exciting destinations, and exceptional customer service to potential travelers. My approach involved building strong relationships with clients, understanding their requirements, and delivering personalized solutions to drive sales and exceed targets. I have used CRM such as Salesforce, Helpdesk systems like Zendesk and Freshdesk, Live chat platforms such Live chat, Email management tools like Outlook and Gmail, Remote desktop applications such as TeamViewer and BOMGAR, Microsoft Office Suite (Word, Excel, and Outlook), Communication tools like Slack and Microsoft Teams.