My fifteen years of experience in customer care and eCommerce operations have molded me to become an efficient team player, reliable and pro-active team leader and loyal employee. I am self motivated and able to adopt to changes and challenging situations.
I am able to work well both in a team environment as well as using own initiative to delivery quality result that adhere to company standards and most clients/ customer satisfaction.
Experience: 2 - 5 years
I have been exposed to E-commerce Operations for the last 6 years. Started as Customer Support, Subject Matter Expert and Team Leader for Shopee PH. I have joined two start-up E-commerce companies and co-created the standard operating procedure, and process workflow for daily end-to-end operations.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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