Princess

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 13th, 2024 (yesterday)

Member Since

May 9th, 2023

Profile Description

I have over 3 years of experience working in the call center industry as a Customer Service Representative handling inbound and outbound calls, as well as emails.
I used to get a productivity ranging from 35 to 45 emails and 20 to 25 calls for a full time shift. Some of the tools I had experience using with were Salesforce, Slack, Zendesk, Outlook, and Google applications. Cisco and Avaya for receiving and making outbound calls.
I am coachable and willing to learn the ropes of processes to better help with business growth.
It makes me the happiest person on earth to be able to assist clients with their problems or worries, thus I adore jobs where I can offer top-notch customer service.

Top Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Real Estate » Short Term Rentals

Experience: 1 - 2 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 6 months - 1 year

Office and Administration » Google Docs

Experience: Less than 6 months

Office and Administration » Google Sheets

Experience: Less than 6 months

Marketing » CRM » Zendesk

Experience: Less than 6 months

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Trece Martires City, Cavite

Tests Taken: IQ
Score: 113: DISC
Dominance: 29%
Influence: 14%
Steadiness: 36%
Compliance: 22%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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