Rashley

Shopify/Dropshipping Customer Support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

December 4th, 2024 (yesterday)

Member Since

May 8th, 2023

Profile Description

Hi! Thanks for visiting my profile!I am an experienced Shopify/Dropshipping Assistant and Customer Email Support Specialist with a strong background in customer service and e-commerce. My goal is to provide exceptional support to both clients and customers, ensuring smooth operations and satisfied shoppers.Skill SetCustomer Email Support:Contacting agents or suppliers on your behalfResolve Klarna disputesProvide email support for order issuesData entry and updating order infoHandle accommodations and replacementsProcess cancellation and refund requestsPublish/unpublish reviews (TrustPilot)Generate return labelsCS ToolsZenDeskKustomerConversocial (Facebook Messenger, Twitter Direct Message, Instagram Direct Message)I’m here to help streamline your business and improve your customer service experience!

Top Skills

Customer Support » Ecommerce

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Other Skills

Design » Graphic Design

Experience: 6 months - 1 year

Basic Information

Age
30
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  112
DISC
Dominance: 27
Influence: 13
Steadiness: 37
Compliance: 23
English
C1(Advanced)
Government ID
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Podcast (The Marketing Secrets Show)
Podcast (The Marketing Secrets Show)

Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.

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