Shopify/Dropshipping Customer Support

Verified

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 9th, 2024 (3 days ago)

Member Since

May 8th, 2023

Profile Description

Hi! Thanks for visiting my profile!I am an experienced Shopify/Dropshipping Assistant and Customer Email Support Specialist with a strong background in customer service and e-commerce. My goal is to provide exceptional support to both clients and customers, ensuring smooth operations and satisfied shoppers.Skill SetCustomer Email Support:Contacting agents or suppliers on your behalfResolve Klarna disputesProvide email support for order issuesData entry and updating order infoHandle accommodations and replacementsProcess cancellation and refund requestsPublish/unpublish reviews (TrustPilot)Generate return labelsCS ToolsZenDeskKustomerConversocial (Facebook Messenger, Twitter Direct Message, Instagram Direct Message)I’m here to help streamline your business and improve your customer service experience!