Customer/ Client Advocate

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

March 20th, 2025 (6 days ago)

Member Since

May 6th, 2023

Profile Description

Hi there! My name is Upgrade to see actual info, a seasoned customer service aficionado with over 10 years of knowledge and skillset. I am also a voracious reader and an aspiring copy editor and content writer. This combination has given me the experience and proficiency to bring the following expertise and add value to your company: 

Attention to Detail — As an avid reader, I possess a broad understanding of language and context which allows me to extract key insights and perspective efficiently. My exposure to reading has honed my analytical thinking and ability to see and approach tasks with the appropriate solutions. 

Copy Editing —  I excel in refining written material to ensure clarity, coherence, and consistency. My exposure to copy editing has enabled me to identify and correct errors in spelling, punctuation, and grammar while preserving the author's voice and intent.

Excellent Communication Skills — With a Bachelor's degree in Linguistics and Literature, I am able to communicate effectively. I am able to articulate ideas clearly and concisely whether through written correspondence, verbal presentations, or interpersonal interactions.

Customer Care — I take pride on my ability to cultivate positive relationships with customers through attentive listening, clear communication, and a genuine desire to assist.  I am adept at handling inquiries, resolving issues, and going the extra mile to ensure customer satisfaction, ultimately contributing to long-term relationships and positive brand reputation.

Client Relations — I possess a proven track record of fostering strong working relationships with supervisors and managers. I am a team player and excel in collaborating with leadership to achieve goals and can adapt to different management styles.  

Technical Support — I have developed my ability to troubleshoot technical issues efficiently and effectively. I am skilled in diagnosing problems, analyzing root causes, and implementing solutions in a timely manner. With training and exposure, I am able to adapt to evolving technology landscapes and other advancements.