Current Employment Status:
Hired Full Time on Nov 28, 2023

Jannah

Customer Service Specialist | Virtual Assistant

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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

High school diploma

Last Active

November 30th, 2024 (yesterday)

Member Since

May 5th, 2023

Profile Description

As a Customer Service Representative with a background in Telco Account management, I excel in resolving billing disputes, addressing minor technical concerns like service interruptions, conducting basic troubleshooting, efficiently handling customer orders, and processing returns and exchanges. My proficiency extends to essential tools, including MS Word, PowerPoint, Spreadsheets, and Salesforce CRM, enabling me to provide exceptional service and support.

Top Skills

Experience: 6 months - 1 year

8 months of experience with resolving customer concerns.

Experience: Less than 6 months

Experience: 6 months - 1 year

Data entry such as account documentation, updating customer's profile as well as inputting data used for skip tracing.

Other Skills

Experience: Less than 6 months

Experience: 6 months - 1 year

have 6 months of Mobility Sales and Service experience

Experience: Less than 6 months

Three months experience in outbound sales handling Auto insurance and upselling home and health insurance.

Basic Information

Age
23
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  123
DISC
Dominance: 31
Influence: 08
Steadiness: 23
Compliance: 38
English
C2(Advanced/Mastery)
Government ID
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