Surewin

Customer Service

75 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Associates degree

Last Active

January 15th, 2025 (yesterday)

Member Since

May 5th, 2023

Profile Description

Customer Service & Virtual Assistant | Quality Analyst | Microsoft Suite Expert


Dynamic and results-driven professional with extensive experience in customer service, virtual assistance, and quality analysis. Proficient in Microsoft Office Suite, billing dispute resolution, telesales, and Customer Success Management (CSM). Skilled in leveraging Salesforce and Citrix platforms to streamline processes and enhance client experiences. Adept at problem-solving, multitasking, and delivering exceptional support to meet and exceed client expectations.


With a proven track record in telesales and quality assurance, I excel at identifying areas for improvement and implementing solutions that drive efficiency and customer satisfaction. I bring a proactive approach to every task, ensuring deadlines are met while maintaining the highest quality standards.


Let me help your business grow with top-notch customer service and seamless operational support!

Top Skills

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: 5 - 10 years

Work as Quality analyst

Other Skills

Experience: Less than 6 months

Basic Information

Age
28
Gender
Female
Website
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Address
Santa Rosa, Laguna
Tests Taken
DISC
Dominance: 32%
Influence: 32%
Steadiness: 27%
Compliance: 9
Government ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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