Ron

 Appointment Setter|Customer Service|Healthcare Associate

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Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Associates degree

Last Active

November 2nd, 2024 (today)

Member Since

May 5th, 2023

Profile Description

I am a hardworking and enthusiastic person who thrives under pressure and can handle complex projects. With over 5 years of experience as a Customer Service Representative across various companies in the US, including retail, travel, telecommunications, healthcare, and a Tribe Owned Lending Company, I have developed stUpgrade to see actual infog skills in providing quality service and building customer trust. 

During my time in a retail account, I was recognized as the Top Agent for Q2, achieving an average of 9.8 sales. This recognition motivated me to prioritize customer trust and deliver the best possible service and benefits offered by the company. Similarly, in other accounts I handled as a Customer Service Representative, I served as the first point of contact for addressing consumer concerns. 
Additionally, as a loan officer, I consistently met my quota, achieving an average of 5.1 MTD over four months.

 I completed a 2-year computer programming course. Despite the challenging nature of the program, which required a deep understanding of analytical theories and programming languages, I excelled with an average score of 97 and ranked among the top 5 in my department. Although I am an introverted person, I am open and willing to listen in team settings, and my introversion does not hinder my ability to work effectively with others.

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: 6 months - 1 year

I was a back office support for 1 year handling financial account. We process online loan application gather details from the bank in order provide loan amount with our customer . Basically we encode information in the system like a personal and banking information. And also do outbound call which call the customer to follow their application we need to verify missing information on the application.

Customer Support

Experience: 2 - 5 years

With over five years of dedicated experience in the Business Process Outsourcing (BPO) industry, I bring a proven track record of excellence in handling telecommunications, retail, financial, and travel accounts. In my previous role at ServiceCx Call Center and BPO, I successfully managed diverse customer service portfolios, demonstrating proficiency in addressing inquiries, resolving issues, and ensuring overall customer satisfaction. My experience spans the telecommunications, retail, financial, and travel sectors, providing me with a versatile skill set to handle a wide range of customer interactions. I am passionate about creating positive customer experiences and understand the importance of empathy, patience, and problem-solving in addressing customer concerns. My ability to adapt to evolving customer needs has been a key factor in maintaining high customer satisfaction levels throughout my career.

Office and Administration » Data Entry

Experience: Less than 6 months

I was a back office support for 1 year handling financial account. We process online loan application gather details from the bank in order provide loan amount with our customer . Basically we encode information in the system like a personal and banking information. And also do outbound call which call the customer to follow their application we need to verify missing information on the application.

Other Skills

Advertising » Facebook Ads

Experience: 6 months - 1 year

Facebook Ads Expert • Messenger Campaign• Response Customer Inquiries •

Customer Support » Healthcare

Experience: 1 - 2 years

INSURANCE VERIFICATION • PATIENT CALL OUTREACH • DOCTOR CALL • Durable Medical Equipment

Basic Information

Age
27
Gender
Male
Website
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Address
BACOLOD CITY, NEGROS OCCIDENTAL
Tests Taken
IQ
Score:  136
DISC
Dominance: 42%
Influence: 15%
Steadiness: 24%
Compliance: 19%
English
C1(Advanced)
Uploaded ID
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