Glaicel

Virtual Assistant |Phone, Email and Chat Support| CSR

55 ID PROOF
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Overview

Looking for full-time work (6 hours/day)

at $4.55/hour ($599.99/month)

Bachelors degree

Last Active

September 19th, 2024 (10 days ago)

Member Since

May 3rd, 2023

Profile Description

Dedicated CUSTOMER SUPPORT SPECIALIST with more than 5years of experience in the BPO industry handling international accounts. Proficient in customer relation management systems, spreadsheet software and data analysis. 

EXPERTISE: 
*Customer service (chat and email support) 
*Fluent in English with strong written and verbal communication skills. 
*Product knowledge (billing, order tracking and technical support) 
*Lead Generation and Appointment Setter (data entry, list building and scraping)   

TOOLS:  
*CRM | Google Suites | Microsoft Office | Canva 
*LinkedIn Sales Navigator | Facebook and Instagram   
 
Experience:  
2yrs Technical Support and Sales 
3yrs Financial and Healthcare Insurance

Availability: FullUpgrade to see actual info-time | EST/CST/PST/MST 

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Office and Administration » Personal Assistant

Experience: 5 - 10 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Basic Information

Age
28
Gender
Female
Website
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Address
Naujan, Oriental Mindoro
Tests Taken
IQ
Score:  98
DISC
Dominance: 36
Influence: 16
Steadiness: 36
Compliance: 13
English
C2(Advanced/Mastery)
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