Francis

Virtual Customer service support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 8th, 2024 (yesterday)

Member Since

April 29th, 2023

Profile Description

Highly motivated and customer-focused Customer Service Representative with 8 years of experience in retail environments. Possess excellent communication and problem-solving skills, as well as a positive and engaging personality. Seeking a role where I can use my skills to provide exceptional service and contribute to the growth of the company.

Top Skills

Customer Support » Customer Service

Experience: Less than 6 months

Communication Skills Active Listening Empathy Problem-Solving Skills Patience Product Knowledge Positive Attitude Conflict Resolution Team Collaboration Customer-Centric Mindset Self-Improvement

Marketing » Appointment Setting

Experience: Less than 6 months

Attention to Detail Time Management Problem-Solving Skills Professionalism Follow-Up Skills Multitasking Customer Service Skills Reliability

Other Skills

Office and Administration » Data Entry

Experience: Less than 6 months

Typing Speed and Accuracy Attention to Detail Basic Computer Skills Time Management Communication Skills Problem-Solving Skills Adaptability

Professional Services » Management Services » E-Commerce Management » Product Listing

Experience: 1 - 2 years

Writing Skills Clear and Concise Descriptions: Write clear, concise, and informative product descriptions. Highlight key features, benefits, and uses. SEO Knowledge: Incorporate relevant keywords to improve search engine visibility and drive organic traffic. Persuasive Writing: Use persuasive language to entice potential buyers and highlight what sets the product apart from competitors. Data Entry: Accurately input product details such as price, SKU, dimensions, and other specifications. Image Editing: Basic photo editing skills to enhance product images, ensuring they are clear, high-quality, and accurately represent the product. Familiarity with E-commerce Platforms: Knowledge of platforms like Amazon, eBay, Etsy, Shopify, etc., including their listing requirements and best practices. Attention to Detail: Ensure all information is accurate and complete, avoiding any errors or omissions that could mislead customers or cause issues. Time Management: Efficiently manage time to handle multiple product listings and updates without compromising quality. Inventory Management: Keep track of inventory levels and update listings accordingly to prevent overselling or stockouts.

Basic Information

Age
34
Gender
Male
Website
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Address
Zamboanga, Zamboanga del Sur
Tests Taken
IQ
Score:  122
English
C2(Advanced/Mastery)
Uploaded ID
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