Nesy
Customer Service Specialist/ Email and Chat Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
October 28th, 2024 (22 days ago)
Member Since
April 28th, 2023
Profile Description
Are you looking for a customer service expert?
With a comprehensive background in customer service, I have developed a diverse skill set across various industries, including e-commerce, real estate, and insurance. I am proficient in handling customer inquiries, processing orders, training teams, and CRM systems like Salesforce and Moxi. My expertise spans
Key Skills:
Customer Service & Order Processing: Expertise in platforms like Shopify, Etsy, and Salesforce.Virtual Assistance: Experience in real estate cold calling, appointment setting, and CRM management.Social Media & E-commerce Support: Engaging with customers on social platforms, resolving issues, and optimizing product listings.Training & Team Support: Assisting in onboarding new hires and helping in managing customer service operations.Report Generation & Data Management: Proficient in extracting data from systems like QAD and creating reports using Google Sheets/ MS Excel/ PowerPoint.Coordination & Communication: Skilled in liaising with sales teams, property managers, and clients to ensure smooth operations.
With a focus on efficiency and customer satisfaction, I deliver results that drive business success.
Top Skills
Real Estate » Appointment Setting
Experience: Less than 6 months
With a strong background in cold calling and appointment setting, I possess the skills to complete an impressive 150-180 calls per day, resulting in 3-5 appointments each week. My five years of experience in BPO, handling both voice and non-voice accounts, have honed my exceptional customer service abilities and an unwavering attention to detail.
Customer Support
Experience: 5 - 10 years
My five years of experience in BPO, handling both voice and non-voice accounts, have honed my exceptional customer service abilities and an unwavering attention to detail. Passionate about promoting lasting customer satisfaction.
Office and Administration » Data Entry
Experience: Less than 6 months
With a passion for accuracy and an eye for detail, I excel in data entry tasks and bring a wealth of expertise to ensure your data is handled with utmost precision.
Other Skills
Real Estate » Cold Calling
Experience: Less than 6 months
With a strong background in cold calling and appointment setting, I possess the skills to complete an impressive 150-180 calls per day, resulting in 3-5 appointments each week. My five years of experience in BPO, handling both voice and non-voice accounts, have honed my exceptional customer service abilities and an unwavering attention to detail.
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
Passionate about promoting lasting customer satisfaction, I am committed to delivering quality service and unparalleled support. As an experienced Shopify Product Listing expert, I excel in crafting compelling product descriptions and captivating images and GIFs. My keen eye for detail ensures that all elements, from meta descriptions to SKU and price editing, are flawlessly executed.
Marketing » Social Media Management » Social Media Marketing
Experience: Less than 6 months
As an entry-level SMM enthusiast, I have proactively taken various paid and free courses to familiarize myself with the latest tools and techniques for a successful social media manager and social media marketing. My passion for the digital landscape drives me to stay up-to-date with the ever-evolving trends, algorithms, and strategies to ensure I can effectively manage and elevate your brand's online presence. I am enthusiastic about experimenting with creative content, engaging copy, and eye-catching visuals to captivate your target audience.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas, Metro Manila
- Tests Taken
- IQ
- Score: 120
- Government ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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