I have experience working remotely as a Customer Service Representative for 3 years—at a company based in the US. My job was to schedule appointments via incoming calls and outgoing calls using Grasshopper, Ring Central, or
Overall, having experience in different designations/positions and handling different accounts made me more knowledgeable, highly skilled, confident, and dedicated.
Experience: 1 - 2 years
My experience includes the following: -Answering inbound calls to handle the customer's inquiries - Making phone calls for marketing company services. -Managing complaints and discussing solutions with the customers. -Booking appointments with an advisor.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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