Princess

Customer Service Representative and Learning Specialist/BPO Trainer

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

September 21st, 2024 (50 days ago)

Member Since

April 27th, 2023

Profile Description

I am experienced in providing Customer Service to Retail Upgrade to see actual info my previous company, I was promoted to take on administrative tasks as a Learning Specialist. I instruct BPO newbies to be accustomed with the role and teach them necessary soft skills and product knowledge to be rooted in the company. I am interested in taking more administrative tasks as a Virtual Assistant as I aspire to work remotely.

Top Skills

Customer Support

Experience: 2 - 5 years

I am versatile in handling customer queries and problems with received orders, may it be missing items, lost in transit, stolen, damaged or defective, and wrong. I am smart in mediating the customers' demands with the company policy so nothing is compromised, and the customer is left satisfied.

Customer Support » Ecommerce » Amazon

Experience: 1 - 2 years

I help support Amazon and understand the ins and out of the business.

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Sales Support » Account Retention

Experience: 6 months - 1 year

Although non-voice, I offer deals to customers who likes to cancel their accounts and persuade them to stay in the company.

Basic Information

Age
24
Gender
Female
Website
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Address
PUERTO PRINCESA, PALAWAN
Tests Taken
IQ
Score:  129
DISC
Dominance: 49
Influence: 26
Steadiness: 7
Compliance: 18
English
C2(Advanced/Mastery)
Uploaded ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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