Experienced BPO professional with over eight years in technical, customer service, sales, and billing roles. Skilled in blended support
Experience: 6 months - 1 year
Experience: 2 - 5 years
With my 4 years of experience in Customer Support, I think I have the best knowledge to deal with all types of customers each and after the call is ended. I am able to learn and develop that put a smile on every call we have. Put the bad calls behind you and move forward to resolve other customer concerns.
Experience: 2 - 5 years
Being a Technical Support Representative, helps me to give more patience to myself assisting the customer. And this helps me as well in my daily activity on or outside my duty hours.
Experience: 6 months - 1 year
I am able to help with admin tasks with our clients, Preparing, organizing, and storing information in paper and digital form. Managing diaries, scheduling meetings, and booking rooms.
Experience: 6 months - 1 year
I am able to deal with and help my previous employer with Data Analytics on forecasting calls and chat volume on specific hours, days, and months. I would not say that I am an expert but I am a fast learner.
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