Emmanuel

Amazon Virtual Assistant / Seller Support and E-commerce Cus

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 21st, 2025 (2 days ago)

Member Since

April 25th, 2023

Profile Description

Experienced Amazon Seller Central SpecialistI am an Amazon Seller Central Specialist with comprehensive expertise in managing and optimizing multiple Amazon Seller Central accounts. My skill set includes navigating Amazon policies, creating and appealing cases, ensuring listing compliance, updating listings, troubleshooting accounts, conducting account health reviews, creating shipments, and maintaining compliance with Amazon's Terms of Upgrade to see actual infoller Support and Customer ServiceProficient in both Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM) support, I excel in providing resolutions for a wide array of Amazon selling issues and customer concerns.Key Skills:Account Management: Proficient in managing accounts and handling financial responsibilities.Customer Service: Skilled in delivering excellent customer service and resolving issues Upgrade to see actual infotail Page Accuracy: Trained in correcting incorrect information on detail pages.Amazon Internal Tools: Expert user of Amazon's internal tools for various operational tasks.Lead Generation & Social Media: Experienced in generating leads and managing social media.Sales Reporting: Capable of preparing detailed weekly sales reports.Customer Feedback: Adept at determining and addressing customer negative Upgrade to see actual infoller Performance Analysis: Skilled in analyzing seller performance metrics.Shipment Management: Proficient in tracking, creating, and updating shipments.Platform Monitoring: Experienced in monitoring multiple online platforms, including Amazon (US, DE, FR, UK, IT, NL, ES), Kaufland, and C Discount.Promotion Management: Responsible for issuing vouchers for promotional Upgrade to see actual infomunication Tools: Familiar with Zendesk and other communication tools.

Top Skills

E-Commerce » Amazon » Seller Central

Experience: 5 - 10 years

E-Commerce on Amazon: Optimize your online business with our expertise in Amazon Seller Central. We handle everything from listing management and product optimization to customer support and sales growth strategies.

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Experienced eBay Customer Support Specialist skilled in resolving issues, managing orders, and ensuring customer satisfaction with efficiency and care.

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Proven Customer Support Manager with expertise in leading teams, optimizing service processes, and ensuring exceptional client satisfaction.

Other Skills

Customer Support » Social Media Moderation

Experience: Less than 6 months

Customer Support: Our team excels in social media moderation, ensuring a positive online presence for your brand. We manage and engage with customers on various platforms, addressing inquiries, comments, and concerns promptly. Trust us to maintain a vibrant and respectful online community around your business.

Basic Information

Age
39
Gender
Male
Website
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Address
City of Calamba Laguna, Laguna
Tests Taken
IQ
Score:  104
DISC
Dominance: 29
Influence: 16
Steadiness: 38
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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