If you’re looking for an experienced freelancer, you’re looking at the right profile. Whether it’s social media marketing, customer support, graphic design, virtual assistance, or travel bookings, I’ve got them all covered.
My almost 4 years running my own online business using social media platforms had given me the opportunity to master the following skills.
• Prepared orders to deliver excellent presentation and quality standards.
• Maximized customer engagement and satisfaction by delivering excellent customer service.
• Produced high-volume orders to effectively meet customer demand.
• Met schedule using excellent planning and coordination skills.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Managed complaints with calm, clear communication and problem-solving.
• Thrived in fast-paced environment with energy and enthusiasm.
• Planned and executed new strategies to increase sales.
• Measured and accurately processed materials to minimize wastage.
• Operated equipment to exceed production targets.
• Diffused challenging situations using conflict management techniques.
• Actively listened to customers to fully understand requests and address concerns.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Image editing
• Logo design
• Posters
• YouTube thumbnails
• Business cards
• Flyers
I’ve used a range of tools, including
• Canva
• Microsoft office applications (MS Word, MS PowerPoint, MS Excel)
• Ads Manager
• Business Suite
• PhotoRoom
• Google Suite
Other tools
• AutoCAD
• SolidWorks
• Outlook
Experience: 1 - 2 years
I used to run ads on my online business to get more insights of my sales
Experience: 2 - 5 years
• Build sustainable relationships of trust • Handling customer complaints or concerns • Collecting and analyzing customer feedback • Manage large amounts of messages • Preparing and arranging all the sales • Identify and assess customers needs to achieve satisfaction
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
I use this software when I was in college since we created our own design of a plane
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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