Shopify - Virtual Assistant || Customer Service

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

October 14th, 2024 (20 days ago)

Member Since

April 23rd, 2023

Profile Description

Hello!

I'm a dedicated and results-driven professional with over five years of expertise in delivering high-quality service in the call center industry. My background spans diverse accounts and processes, demonstrating my adaptivity and commitment to excellence.

Key Skills & Competencies:

- Exceptional Communication: Proficient in interacting with clients through phone, chat, and email.
- Technical Proficiency: Experienced in utilizing Zendesk for ticketing and adept at navigating custom software systems for Live Chat Support.
- Industry Knowledge: In-depth understanding and experience with the leading e-Commerce platform, enhancing customer engagement and sales.
Accomplishments & Experience:
- Successfully managed multi-channel communications, ensuring customer satisfaction and service efficiency.
- Contributed to team projects that significantly improved process workflows and customer response times.
- Recognized for consistently meeting and exceeding performance targets through dedicated client service and problem-solving skills.

I aUpgrade to see actual infoticulous about meeting deadlines and transparent with my capabilities, ensuring I only make commitments within my deliverance. Whether working in a team or independently, I bring a can-do attitude and a drive for positive outcomes.

Working together, I am confident in offering top-tier customer support and versatile assistance tailored to your business needs. Let’s connect and discuss how I can bring value to your organization.

Thank you for considering my profile. Looking forward to an opportunity to collaborate with you!