Overview
Looking for full-time work (8 hours/day)
at $5.70/hour ($1,003.20/month)
Bachelors degree
Last Active
March 12th, 2025 (today)
Member Since
April 22nd, 2023
Profile Description
I am a customer service professional with over 8 years of experience in handling a variety of customer queries, concerns and complaints. I have worked with customers from diverse backgrounds, industries and cultures, and have a proven track record of providing exceptional service to customers.
My experience in customer service has equipped me with a range of skills including technical troubleshooting, sales, and conflict resolution. I am well-versed in using various customer service software such as Zendesk and Salesforce.
My experience in banking has given me a strong understanding of financial products and services, as well as a deep knowledge of regulatory compliance. I am able to provide personalized guidance to clients, helping them make informed decisions about their finances.
My experience in telco accounts has allowed me to develop expertise in providing technical support and assistance to customers, as well as ensuring smooth operations and timely resolution of issues.
Throughout my career, I have consistently exceeded customer expectations by going above and beyond to provide solutions to their problems. I am an excellent communicator and listener, with the ability to handle customers in a polite, professional and courteous manner.
If you are looking for a customer service representative with a strong technical background, sales skills, and a commitment to providing exceptional service, I would be happy to connect with you.
Top Skills
Real Estate » Accounting
Experience: Less than 6 months
Customer service: work directly with tenants to help them set up and manage their online rent payments. This involve answering questions, troubleshooting technical issues, and providing general assistance. Payment processing: I am responsible for processing rent payments from tenants and ensuring that payments are accurately recorded and deposited. Account management: responsible for managing the accounts of property management companies and landlords who use the our platform. This involve setting up new accounts, maintaining existing accounts, and resolving any issues or concerns that arise. Reporting and analysis: responsible for generating reports and analyzing data related to rent payments and other financial transactions. This information can be used to identify trends and patterns, and to provide insights to property managers and landlords. Compliance: must ensure that all payments are processed in compliance with relevant laws and regulations, including those related to data privacy and security. Overall, the job involves managing and processing online rent payments for property management companies and landlords. This requires strong attention to detail, excellent customer service skills, and a thorough understanding of relevant laws and regulations.
Other Skills
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Minglanilla, Cebu
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 14%
- Influence: 34%
- Steadiness: 41%
- Compliance: 12%
- English
- A2(Elementary)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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