Cristal

Customer Service & Admin Support Experience:

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.34/hour ($587.84/month)

Bachelors degree

Last Active

October 9th, 2024 (today)

Member Since

February 29th, 2016

Profile Description

Hi! I am an enthusiastic freelancer with passion in my tasks. I have been a customer service representative in a call center for more than 5 years catering customers from US, with a strong inbound and outbound experience dealing with bills, payments and technical concerns as well as sales transactions. My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. Other jobs that I experience is with my home base jobs in oDesk. I have worked as a Lead Verification and a
telemarketer.My key in fulfilling my tasks is achieving clients' success as it is also mine.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 6 months - 1 year

Takes inbound calls for an online shopping website Ebay for the whole of North America. We also do chat and email support to customers’ queries, billing concerns, walk through customers with their listings and account update.

Customer Support » Ecommerce

Experience: 1 - 2 years

Takes inbound calls for an online shopping website. We also do chat and email support to customers’ queries, billing concerns, walk through customers with their listings and account update.

Customer Support » Insurance » Home Insurance

Experience: 1 - 2 years

Takes outbound calls for National General Insurance, update and make payment for mortgage from different lenders we cater homeowners and flood.

Other Skills

Real Estate » Cold Calling

Experience: 6 months - 1 year

We call probate real estate houses if they are on sale. We purchase, reconstruct and apply for homeowners insurance and remarket the property.

Customer Support » Technical Support

Experience: 1 - 2 years

Part of the escalation team that handles supervisory and portability calls. Also did sales, technical and customer service for a pre-paid mobile company for a US nationwide account.

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

we called individuals if they would like to subscribe in our Lesko book.

Basic Information

Age
38
Gender
Female
Website
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Address
Bais, Negros Oriental
Tests Taken
IQ
Score:  108
DISC
Dominance: 13
Influence: 26
Steadiness: 38
Compliance: 23
English
C1(Advanced)
Uploaded ID
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