Current Employment Status:
Hired Full Time on May 10, 2023

Leah

CSR - Voice, Chat, Email Support |Landscape Estimator

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

April 22nd, 2023

Profile Description

I am a seasoned customer service professional with an extensive background spanning four years, adeptly providing support through phone, chat, and email channels. My career journey has been characterized by proficiency in diverse areas of customer service, including logistics account management, escalations resolution, and collections within the telecommunications sector. My well-rounded skill set and commitment to excellence have consistently contributed to positive outcomes and enhanced customer satisfaction.

Top Skills

Experience: 1 - 2 years

eBay Customer Service (Voice and Chat Support) Handled international calls to resolve concerns regarding customers' bills, buying and selling accounts, account security and basic technical support.

Experience: 2 - 5 years

FedEx Premier Customer Care - Handled email queries and escalations from High Revenue Shippers and customers concerning their shipments.

Other Skills

Basic Information

Age
27
Gender
Female
Website
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Address
Taguig City, Metro Manila
Tests Taken
IQ
Score:  113
DISC
Dominance: 31%
Influence: 6%
Steadiness: 31%
Compliance: 32%
English
C1(Advanced)
Government ID
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