Executive VA | Real Estate Rockstar | Social Media Savvy

In my role in administrative management, I supported property managers by handling a variety of tasks to ensure smooth operations. I efficiently booked property viewings, managed email and phone communications with a focus on exceptional customer service, and maintained accurate databases using Monday.com and AppFolio. I coordinated maintenance requests, managed lease documentation, and facilitated tenant communications to enhance satisfaction and retention. Additionally, I contributed to marketing efforts by creating and updating property listings on multiple platforms, managing social media accounts, and executing email campaigns. I also provided executive support, managing calendars and producing monthly business reports to aid strategic decision-making. My work included designing engaging graphics, implementing a systematic scheduling process, and optimizing document organization to improve team collaboration.

In my experience with real estate management, I supported property managers through a variety of administrative tasks, including handling viewing requests, managing correspondence, and addressing phone inquiries with a focus on exceptional customer service. I maintained and updated property management databases (Monday.com and AppFolio), ensuring accurate information for realtors and property managers, and facilitated timely property vacancy updates. Additionally, I coordinated maintenance requests, managed pest control schedules, and ensured regulatory compliance. I meticulously organized lease agreements and related documents, supported tenant communications and lease renewals, and contributed to marketing efforts by creating compelling property listings and managing social media platforms. I also handled utility bill filings, ensuring accurate and timely processing.

I am a highly organized and resourceful administrative assistant with a proven track record of success in managing complex tasks and streamlining daily operations. I am adept at juggling multiple priorities, meeting deadlines, and ensuring the smooth functioning of an executive's office. I am also a skilled communicator and problem solver, able to handle sensitive inquiries and resolve issues with tact and efficiency.

As a newcomer to the virtual assistant industry, I have acknowledged that my proficiency in social media marketing is still in its nascent stages. However, I am currently devoting my efforts towards augmenting my skill set by enrolling in courses that cater to the fundamentals of social media management. Through this deliberate pursuit of knowledge, I intend to hone my expertise in this domain and am confident that this would enable me to provide an unparalleled level of service to my clients.

Experienced in setting real estate appointments by promptly booking property viewings, managing inquiries via email and phone, and coordinating schedules to ensure smooth operations for realtors and property managers. Skilled in utilizing CRM tools like Monday.com and AppFolio to manage viewing requests and maintain up-to-date property information and guest cards, contributing to efficient property management and tenant satisfaction.

Throughout my career, I have amassed comprehensive experience in data entry roles across diverse sectors. At Greenville Community Group, I meticulously handled tasks such as processing utility bills, organizing property documents, and coordinating showing schedules. These responsibilities demanded keen attention to detail and adherence to strict timelines, contributing to efficient operations within the organization. Additionally, my tenure at a prominent restaurant in Kentucky involved managing financial data entry tasks, including processing refunds, documenting sales figures, and maintaining financial records. These responsibilities honed my ability to maintain accuracy in high-volume data environments and ensured seamless financial reporting. My professional journey has equipped me with a strong foundation in data entry methodologies, emphasizing precision, confidentiality, and efficiency in every task undertaken.