A professional in the Customer Service Industry with over 18 years of experience managing teams and delivering exceptional service to US and AU clients. I specialize in coaching and developing agents talent, driving team performance and adeptly generating and analyzing data for insightful reports. What I can do best for you is free up your time by managing and taking care of your tasks like taking care of your customers among others including ad hoc tasks so you can focus more on other important matters.
Experience: 5 - 10 years
18 years in the customer support industry from top US clients
Experience: 5 - 10 years
Fluent in English communication thru verbal and written
Experience: 5 - 10 years
I am a team leader of top/big BPO company for 7 years.
Experience: 5 - 10 years
Average Excel knowledge and experience for more than 10 yrs of usage
Experience: 5 - 10 years
Average Excel knowledge and experience for more than 10 yrs of usage
Experience: 5 - 10 years
Average Excel knowledge and experience for more than 10 yrs of usage
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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- Steven Rapposelli
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