Ojelyn

CSR|Team Lead|PayPal/Shopify Dispute Manager|Ecom&Dental VA

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 30th, 2025 (2 days ago)

Member Since

April 19th, 2023

Profile Description

With 8 years of customer service expertise, including 4 years mastering PayPal disputes and 2 years driving success in eCommerce, I bring a well-rounded skill set. Specializing in the Shopify fashion niche for the UK market, I understand the ins and outs of online retail—from handling customer concerns with precision to leading a team of CSRs. Whether it's enhancing customer experience, reducing chargebacks, or improving dispute rate, I'm here to help businesses thrive.

 Let's connect. :)

Top Skills

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Customer Support

Experience: 5 - 10 years

I've been a customer service specialist for the last 6 years handling US Telco account and been PayPal fraud analyst.

Customer Support » Sales Support » Lead Generation

Experience: 2 - 5 years

Working for the Australian VEU program as a lead generation specialist.

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
IQ
Score:  106
DISC
Dominance: 55%
Influence: 8%
Steadiness: 12%
Compliance: 25%
English
B2(Upper Intermediate)
Government ID
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