Angelica

Customer Service Representative

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

November 16th, 2024 (today)

Member Since

April 18th, 2023

Profile Description

I am flexible, reliable and possess excellent time keeping skills. I am an self-motivated, responsible, hard working person, can work under pressure and can multitask. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own Upgrade to see actual info my current role as a Customer Service Representative from Miramed Philippines Group LLC, I have resolved more than 400 issues with billing issues, adding insurance, updating insurance, setting payment plan, payment processing, refund request, balance inquiry, discount requests, updating information on the account, escalation updates, and claims.
Always having the needs of our Customers and the reputation of the company at heart. I have dealt with Customer inquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.

Top Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Other Skills

Experience: 2 - 5 years

Basic Information

Age
31
Gender
Female
Website
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Address
Pasig, Manila
Tests Taken
IQ
Score:  109
DISC
Dominance: 11%
Influence: 27%
Steadiness: 38%
Compliance: 24%
English
C1(Advanced)
Government ID
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