Melissa

Virtual Assistant | Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

October 2nd, 2024 (today)

Member Since

April 18th, 2023

Profile Description

Specialized in Customer Service Support 
Customer Support is one of the most important aspects of the company's success. And I'm here to help you with your Customer Service needs! 
I can support you with various tasks like 
? Email Support ? Respond to customer inquiries promptly and efficiently via email?  Provide service information to customers?  Resolve customer complaints and ensure customer satisfaction?  Work collaboratively with other teams to ensure the necessary information is provided to the customers?  Maintain a positive attitude and professional demeanor in all customer interactions?  Excellent written and verbal communication skills in English?  Strong organizational and time-management skills
I'm willing to work for more hours when needed and I'm open to short-term and long-term projects. 

Top Skills

Customer Support

Experience: 5 - 10 years

I have excellent communication skills and a customer-centric approach. I am skilled in handling customer inquiries, resolving complaints, providing product information, processing orders, and managing returns or exchanges. I am proficient in using customer service software and tools to manage customer interactions, track and resolve issues, and ensure customer satisfaction.

Other Skills

Design » Thumbnail & Social Media Design

Experience: Less than 6 months

I having design skills is essential to create visually appealing and engaging social media content

Marketing » Content Creation » Social Media Content Creation

Experience: Less than 6 months

Im willing and eager to learn and to be trained.

Office and Administration » Admin Data Processing

Experience: Less than 6 months

Willing and eager to learn and to be trained.

Basic Information

Age
29
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
None
Uploaded ID
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