General Virtual Assistant|Executive Virtual Assistant|CSR

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 25th, 2024 (9 days ago)

Member Since

April 15th, 2023

Profile Description

I am a goal-oriented individual and a tech savvy that you can rely on. I have a strong oral and written communication skills, effective time management and organizational skills. Expertise in leading a team and ability to maintain good working relationships with business partners. I love helping business owners by tackling projects so they can focus on running and expanding their business.

Together, let's open the door for your success!


Previous Employment:
American Tax Service (Tax Firm) - Case Worker
Solaria (Solar Company) - Cold Calling / Appointment Setter
Alorica Teleservices (Financial Account) - Team Manager
Alorica Teleservices (Financial Account)- Customer Service Representative

Specialization:
Customer Service
Data Entry
Call Audit
Coaching and Mentoring
Data Management
Leadership Management / Team Lead


Experience in:
Outbound/Inbound Calls (Customer Service Representative)
Tier 2 agentEmail Management
Handling Team in BPO
Quality
Creating SMART action plan
Google Suite/Microsoft Office
Floor Support
Tax Preparation
Highlights:
Top Agent month-over-month (Customer Service Representative)
Top Team (Team Manager)
Supported a maximum of 100 agents
Achieving company's target and goal


Education:
Graduated in 2019
Business Administration Major in Management

(Freelance Academy, April 2023)
E-commerce Training course (Amazon FBA/FBM, Helium 10, Product research
and product listing, Online Arbitrage, Amazon Seller Central Navigation,
Shopify account set-up and Dropshipping, Product Sourcing on Alibaba and
Ebay Product listing

(Your VA Buddy, March 2023)
Virtual Assistant Course 101