Marketing Specialist|Real Estate VA| Social Media Manager

As a customer service representative with over 5 years of experience working for a financial institution, I have developed a deep understanding of the intricacies of the financial industry and the unique needs of customers in this context. My experience has honed my skills in providing exceptional service and building strong relationships with customers. I am well-versed in explaining complex financial concepts in a clear and concise manner to customers, and I am able to handle inquiries, resolve issues, and provide accurate and timely information. I am meticulous in verifying customer identities, protecting their sensitive information, and maintaining confidentiality in accordance with data privacy laws. I am skilled in managing customer complaints, diffusing difficult situations, and finding solutions to problems in a calm and composed manner. I am patient, attentive, and skilled at active listening, allowing me to understand customers' concerns and provide effective solutions. In addition to my customer service skills, I am proficient in using various customer service tools and technologies, such as CRM systems, call center software, email management platforms, and other relevant software applications. I have developed strong teamwork and collaboration skills through my experience in working with cross-functional teams, including sales, operations, and compliance, to resolve customer issues and provide seamless service. Overall, my experience as a customer service representative in the financial industry has equipped me with the expertise, professionalism, and customer-centric approach needed to provide exceptional service and build lasting relationships with customers in this specialized field.

As a digital marketer with a specialization in generating organic leads on Facebook, I have a proven track record of leveraging the platform's features and tools to drive targeted traffic, engage audiences, and generate high-quality leads. My experience in Facebook organic lead generation begins with a thorough understanding of the platform's algorithms, ad policies, and best practices. I have successfully managed and optimized Facebook business pages,and personal Facebook accounts utilizing various organic tactics to increase brand visibility and engagement. In addition to content creation, I have utilized Facebook groups, communities, and pages to engage with potential customers, answer questions, and establish thought leadership. I have built and nurtured relationships with community members, facilitated discussions, and shared valuable insights to generate organic leads through genuine engagement and relationship-building through facebook groups. I have implemented Facebook Messenger marketing strategies to provide personalized and timely responses to inquiries, nurture leads, and drive conversions. I have used data-driven insights to optimize content strategies, identify opportunities for improvement, and make data-backed recommendations to continuously improve organic lead generation efforts. Overall, my experience as a digital marketer specializing in generating organic leads on Facebook has equipped me with the skills, knowledge, and strategies needed to drive targeted traffic, engage audiences, and generate high-quality leads through organic efforts.

As a seasoned cold caller/appointment setter with over 2 years of experience working for a realtor and an investor in the real estate industry, I have honed my skills in prospecting, lead generation, and appointment setting to drive business growth and success. Using my in-depth knowledge of real estate market trends, I have successfully identified potential leads by conducting thorough research, analyzing data, and utilizing various databases and CRM tools. As an appointment setter, I have a proven track record of scheduling qualified appointments for realtors and investors. I am skilled in conducting detailed needs assessments, understanding clients' requirements, and presenting compelling value propositions to secure appointments. In my role as a real estate VA, I have been responsible for managing leads and prospecting pipelines, tracking progress, and providing regular reports to realtors and investors. In addition to my prospecting and appointment setting skills, I am adept at building relationships and rapport with potential clients. I am well-versed in real estate industry terminology, legal requirements, and transaction processes. I have a strong attention to detail and ensure that all documentation and appointment arrangements are accurate, compliant, and aligned with the realtor or investor's requirements. Overall, my 2 years of experience as a cold caller/appointment setter in the real estate industry has equipped me with the skills, knowledge, and tenacity needed to effectively prospect, generate leads, and set appointments to contribute to the success of realtors and investors.

As an Executive Assistant with 2 years of experience, I have developed a high level of expertise in calendar management, ensuring that the busy schedules of executives and other team members are well-organized, efficient, and effectively managed. My experience in calendar management includes coordinating and managing complex schedules, appointments, meetings, and events for multiple executives or team members. I have efficiently managed conflicting schedules, resolved scheduling conflicts, and negotiated meeting times to accommodate different stakeholders. I have effectively managed and coordinated travel arrangements, including scheduling flights, booking hotels, arranging ground transportation, and managing visa or passport requirements, to ensure smooth travel experiences for executives or team members. As an Executive Assistant, I have maintained confidentiality, handled sensitive information with discretion, and demonstrated excellent communication skills in coordinating and managing calendars.

As a graphic designer, I have extensive experience creating visually appealing graphics for various purposes, showcasing my skills in design, branding, and content creation.