Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
September 24th, 2024 (yesterday)
Member Since
February 25th, 2016
Profile Description
I have worked in the Business Process Outsourcing (BPO) industry for around 9 years. The last job I had was with Convergys Services Phils. Corp which is now known as Concentrix. My last position was for a Senior Customer Service Specialist and was part of an Escalation and Research group. We handled escalation reports from customers regarding billing concerns/issues may it come from calls or fax. We carefully research for the issue from its root cause and provides resolution for over- all customer satisfaction.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 94
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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