I have a strong background in Customer Support/Customer Liaison for more than 5 years of experience working in Singapore Airline Industry and Australia Melbourne based Gardening Company in which I've honed my skills in effective communication, problem-solving, and build meaningful relationship with customers. One of my greatest strengths is my ability to empathize with customers, understand their needs and I always go beyond extra miles to provide a positive experience. What sets me apart is my dedication to continuous improvement as I'm constantly willing to learn and develop, whether it's collaborating with teams, customer engagement, and I'm always eager to adapt and grow. I look forward to working with you and contribute my skills to help your business grow.
MY SKILL SETS:
Customer Service:
- Customer liaison
- Outbound and Inbound calls handling
- Experience in soft phones and Avia phone handling
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- Scheduling/Appointment Setter
Data Entry:
- Microsoft word
- Microsoft Excel
- Google Docs
- Google Sheets
- PDF forms
Administrative work:
- Typing
- Admin tasks
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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