Good day
I am
As a former service crew member at McDonald's, I understand the importance of maintaining high sanitation and hygiene standards, providing excellent customer service, and ensuring customer satisfaction. I then transitioned to a Provider Services Representative role in a US-based health insurance company, where I was responsible for handling healthcare providers' calls regarding their claims and verifying the accuracy of claim denials. My proficiency in using Excel and Microsoft Office enabled me to manage inquiries efficiently while ensuring compliance with HIPAA policies.
In my most recent role as a Customer Service Representative in a US-based pizza chain, I honed my skills in taking orders over the phone and upselling products while providing exceptional customer service. I take pride in my ability to communicate effectively and handle customer inquiries with tact and professionalism.
I am eager to bring my expertise to your company and contribute to its success
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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